Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Do you have the skills and experience to provide high-quality administrative, financial and customer support within a busy operational environment?

We are looking for an organised and reliable individual to deliver efficient operational administrative support across a range of service areas. The role involves supporting income recovery processes, maintaining and updating operational and maintenance systems, ensuring accurate record keeping, and responding promptly and professionally to customer enquiries.

You will provide a flexible, responsive and customer‑focused service, working closely with colleagues to support the day‑to‑day delivery of operational services.

To be successful in this role, you will have proven experience of working in an administrative and financial environment, strong communication skills, and good practical experience of using Microsoft Office applications. You will be able to manage competing priorities, work accurately, and contribute positively as part of a team.

Come join us and be part of our success. 

Closing Date: Sunday, 10th May 2026 at 23:59pm 

Interview Date: Monday, 18th May 2026 

At Knowsley Council we will consider requests for flexible working.  For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. There is a requirement for you to attend your work base 5 days per week. 

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

Please note sponsorship is not available for this role.

See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: 

Claire James
Claire.James@knowsley.gov.uk 

Clare Taylorson
Clare.Taylorson@knowsley.gov.uk