Our Story:

Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.

Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.

We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’.

Our Team:

This role involves undertaking work concerning the billing, collection and recovery of Business Rates due to the Council.

Your Contributions:

This role involves undertaking work concerning the billing, collection and recovery of Business Rates due to the Council.

More specific responsibilities include:

• Processing amendments to the Revenues systems, including changes in liability. Assessing and awarding rate reliefs and exemptions, in accordance with legislation and within agreed guidelines.
• Answering queries and resolving discrepancies regarding Business Rates liability, reliefs, exemptions, recovery and enforcement action, by telephone and in writing. Identifying and reporting more complex cases to the Revenues Manager.
• Making and monitoring arrangements, within agreed guidelines, for payment of arrears of business rates and determining any relevant action including enforcement action and assisting with the issue of Non Domestic Rates demands, reminders and summons.
• Maintaining the Rating List and notifying the Valuation Office Agency of all relevant changes and monitoring progress and preparing and referring cases to the Valuation Tribunal.
• Preparing cases for Magistrates Court and attending court in order to make arrangements, within agreed guidelines, for payment of arrears of business rates and liaising with other council departments and external agencies
• Identifying, preparing, check and authorising within agreed guidelines, refunds of overpayment of business rates or referring for verification/certification and transferring or reallocating moneys between taxpayers accounts /funds.
• Checking and verifying accounts where Direct Debits have been returned unpaid and taking appropriate action.
• Administering the day to day running of the Business Improvement District Service (BIDS). Engaging and advising Halton Chamber of Commerce with running of service, including billing, collection and recovery of amounts due.
• Assisting and identifying any necessary action regarding charging orders, bankruptcy, insolvency, administration orders and winding up of companies.
• Identifying where additional ratepayer care and support may be required, and signposting/referring, accordingly to internal and external welfare support services.
• Recommending appropriate cases for write-off and assist in preparing reports for authorisation.
• Undertaking any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job.

Our Offer:

Aside from working with a great team, our employees have access to a fantastic range of benefits, including:

• A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service with the option to purchase an additional four-days of unpaid leave for our Annual Christmas Closedown
• Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions
• 3 x Salary Life Cover via Local Government Pension Scheme
• Investment in your personal development
• Free Car Parking at HBC sites
• Flexible working arrangements
• Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.

Next Steps:

At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Louise Bate 0151 5116926 or louise.bate@halton.gov.uk

Interviews will take place on 15th and 16th June 2026.

At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – resourcing@halton.gov.uk

Please refer to the attached Job Profile for further information about the role and our values.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.

We look forward to receiving your application!