About the Role

This is an important role in the smooth running of Magdalen House and the Town Halls. The Civic Building Attendant will play a crucial part in ensuring that visitors accessing Council services receive a professional and welcoming experience. As one of the first points of contact within the building, the post holder will greet visitors, provide information and guidance, and signpost them to the appropriate Council service, team, or officer who can assist them further.

The post holder will help maintain a safe, secure, and orderly environment for staff, elected members, contractors, and members of the public. Where challenging or sensitive situations arise, the Attendant will manage these calmly, professionally, and confidently, ensuring the wellbeing of all building users while maintaining excellent customer service standards.

In addition to public-facing responsibilities, the Attendant will provide day-to-day support to Council staff based in Magdalen House and the Town Halls.

This includes coordinating and reporting building maintenance issues, liaising with the Building Maintenance Team, assisting with access arrangements, and directing contractors to the relevant work locations. The role requires a flexible and proactive individual who can adapt to changing priorities and respond effectively to operational requirements as they arise.

Please see Appendix A (page 10) for a full copy of the Job Description and Person Specification.

The closing date for this vacancy is Friday 28^th August 2026.

Provisional interview dates are Friday 11^th September 2026.

Equal Opportunities

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

If you’re an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment.  You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier.  Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!