Job introduction

Job Title: Wellbeing Advisor

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. 

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The Role:

• As a Wellbeing Advisor you will respond to communications from the public, internal and external colleagues whilst ensuring the service is meeting its Care Act duties, through the provision of good quality information, advice, and guidance
• Our dedicated Wellbeing Advisors deliver strengths based and solution focussed outcomes to enquiries using a consistent approach to understanding what matters to the person and supporting people consider the range of options available to them
• In the role of a Wellbeing Advisors you will connect people to support available within their own network and community whilst taking into account their own resources and strengths
• You, the Wellbeing Advisors will carry out positive strength-based conversations to resolve enquiries to prevent, reduce or delay needs from escalating
• The Wellbeing Advisors will effectively collaborate with people, internal and external partners to maximise opportunities and resources to enable strength-based approach
• As the Wellbeing Advisors you will offer advice and guidance on a range of Adult Social Care services and support networks

There are four Wellbeing Advisor vacancies available. Three of the posts are based on a working pattern of Monday to Friday, 9:00am to 5:00pm. The fourth post is based on a working pattern of 12:15pm to 10:00pm, with working days to be agreed and discussed at interview.

Your application will be considered for all available vacancies. Should you be shortlisted, your preferred working pattern and availability will be discussed further during the interview process.

Please note that during the initial eight-week training period, all successful candidates will be required to attend face-to-face training Monday to Friday, 9:00am to 5:00pm. Attendance throughout the full training programme is mandatory.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (Role dependent) - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception
• Part of the Local Government Pension scheme – option to join the AVC scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee assistance programme
• Cycle to Work and Travel Pass Schemes 
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave  
• Discounted Gym Memberships 
• Employee Volunteering Scheme 
• Medicash 

Next steps:
Closing date: midnight on Friday 11 September 2026
Shortlisting date: week commencing starting Monday 14 September 2026
Interview date: week commencing starting Monday 21 September 2026
Interview Type: face to face competence based interview

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.

If you would like any further information or an informal discussion, please contact Luc Yusuf Bostock via email lucyusuf.bostock@liverpool.gov.uk. 

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. 

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.