Communications and Engagement Lead - Neighbourhoods

Job introduction

Job title: Communications and Engagement Lead (Neighbourhoods)

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. 

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The role:

We are looking for an experienced and talented Communications and Engagement Lead to join our growing Communications and Engagement team. This is an exciting opportunity to play a key role in shaping how the Council communicates and engages with residents, stakeholders and partners across some of the city's most visible and important services. The role has a particular focus on neighbourhoods, highways, transport, active travel, parks and green spaces, helping to ensure that local people are informed, involved and heard.

As a strategic communications and engagement professional, you will lead the development and delivery of integrated communications and engagement plans that support Council priorities and improve outcomes for residents. You will work closely with neighbourhood teams, elected members, service leads, community organisations and wider partners to ensure communications and engagement are built into programmes from the outset. 

You will be responsible for designing and delivering engagement approaches that reach diverse communities, translating complex information into clear and accessible content, managing stakeholder relationships and providing strategic communications advice to senior officers and members. 

We are looking for someone with substantial experience in communications, engagement, public relations, marketing or a related discipline. You will have excellent writing and storytelling skills, experience of planning and delivering community engagement activity and a track record of building effective relationships with a wide range of stakeholders. You will be confident working in a fast-paced environment, managing competing priorities and delivering high-quality work to tight deadlines. 

 Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes 
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave  
• Discounted Gym Memberships 
• Employee Volunteering Scheme 
• Medicash 

Next steps:
Closing date: midnight on Tuesday 13th October 2026
Shortlisting date: Friday 16th October 2026
Interview date: w/c Monday 2nd November 2026
Interview type: Face to face with a presentation

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.

If you would like any further information or an informal discussion, please contact Paul Johnston via paul.johnston@liverpool.gov.uk

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. 

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.