Change Management Lead

Job introduction

Job title: Change Management Lead 

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Help Shape the Future of Transformation at Liverpool City Council

Liverpool City Council's Transformation Service is entering an exciting new phase.

Following a significant service review and continued investment in organisational transformation, we are strengthening our delivery, business change, PMO and change management capabilities to support some of the Council's most important priorities and improvement programmes.

As part of this journey, we are seeking a Change Management Lead on a fixed-term basis to support a critical period of workforce planning, capability development, recruitment and organisational growth.

This opportunity may particularly appeal to experienced Change Managers, Organisation Development professionals, Programme and Project Managers, PMO leaders, transformation specialists or individuals with a strong track record of leading people-focused change in complex environments. 

We are keen to attract high-performing individuals with transferable skills who can quickly establish credibility, build relationships and make an immediate impact in a fast-paced transformation environment. 

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet over the next coming years, and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.  

Working at Liverpool City Council provides an opportunity to contribute to the community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. 

We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! 

Please see attached below a short pack from the Director of Transformation (Chris Lewis) with information relating to the Council’s Transformation journey, the make up of the Transformation team and the current scope of our Transformation portfolio.

 The role:

The Transformation Portfolio touches on all areas of Council activity. The Portfolio will improve our customer service, transform our leisure provision across the city, support the improvement of outcomes for people needing social care, and help to facilitate the vision of making homelessness rare, brief and non-recurring, and much more. As Change Management Lead, you will play a key role in ensuring change is effectively planned, delivered and embedded, helping colleagues and services successfully adapt to new ways of working and realise the intended benefits of transformation programmes.

 Key responsibilities include:

• The role of Change Management Lead will champion and embed effective change management practices across a diverse portfolio of transformation programmes, ensuring colleagues are supported through change and benefits are realised
• As Change Management Lead, you will shape and deliver change strategies, frameworks and tools that enable successful adoption of new ways of working across the organisation
• In the role of Change Management Lead, you will work closely with programme teams, senior leaders and stakeholders to assess impacts, manage readiness for change and support successful implementation
• Your demonstrable knowledge as a Change Management Lead will help develop organisational capability through coaching, training and mentoring, creating a culture where change is embraced and delivered effectivel.
• The Change Management Lead will lead the ongoing development of organisational change maturity, coordinating a network of change champions, coaching senior leaders and providing strategic advice that supports the delivery of the Council’s transformation ambitions
  
  About You
  We’re interested in hearing from people who can bring some of the following skills, experience or potential:
• Experience of Change Management principles, methodologies and tools, and leading complex change programmes involving multiple stakeholders in a public sector
• Strong organisational, communication and stakeholder management skills
• The ability to work collaboratively across teams and to influence, challenge and engage a wide range of stakeholders to achieve successful outcomes
• Experience of coaching senior leaders and/or peers to reach a shared goal or outcome.
• A proactive and solution-focused approach to problem solving
• A passion for supporting people through change and improving outcomes for residents and communities
• The ability to quickly build effective working relationships and operate with confidence and credibility
• Most importantly, we are looking for an individual who can hit the ground running, bring energy and fresh thinking, and help support the service through a significant period of growth and development

This role is fixed term for 12 months as it will focus on integrating change management into new Delivery roles that have been created as part of a recent Transformation team restructure. The role will provide fixed term capacity to support this work, acting as a specialist in this area with a view to then transitioning out once knowledge transfer is complete. Please seek approval from your Line Manager if wish to be considered for this role on a secondment basis. 

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes 
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave  
• Discounted Gym Memberships 
• Employee Volunteering Scheme 
• Medicash 

Next steps:
Closing date: midnight on 27th October 2026
Shortlisting date: w/c 2nd November 2026
Interview date: w/c 9th November 2026
Interview type: Face to face with a presentation

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.

If you would like any further information or an informal discussion, please contact Angela Cottrell via Angela.Cottrell2@liverpool.gov.uk

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. 

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.