One Stop Shop Officer
- Employer: Halton Borough Council
- Reference: CEX/23/235351
- Published: Mon 24/04/2023, 9:00 AM
- Closing on: Sun 14/05/2023, 23:55 PM
- Working Pattern: Part Time, Full Time
- Hours: 20 and 37 hours per week, Rota-based
- Salary: £22,369-£24,054 (FTE for 37hrs position) £12,091-£13,002 (actual for 20 hrs position)
- DBS Check: No
- Workplace: On-Site
- Location: Halton Borough Council, Cheshire
Vacancy Location
More Information
One Stop Shop Officer
Two posts available - one 20hrs per week and one 37 hrs per week
Halton Direct Link, has transformed the delivery of the Council's services by making the services more accessible to the residents of Halton. The two One Stop Shops provide access to the service face to face and Contact Centre has improved access via the telephone.
One Stop Shop Officers deliver the whole range of Halton Direct Link services to customers.
You will have experience of dealing with the public on a face to face basis, have excellent customer care skills together with the ability to quickly recognise and deal with customer needs. Ideally you will be experienced in the delivery of one or more of the Council’s major services and be used to working in a team environment.
Applicants for the post should be computer literate, have excellent keyboard skills and have an understanding of Microsoft Office tools.
You would be expected to work at any Halton Direct Link Outlet.
For an informal discussion about this post, please contact Mike Horsley on 0151 5117052.
Interviews will be held W/C 22/05/2023.