Liverpool City Council are looking for Venture Operation Support across our iconic City Halls – St George’s Hall, Town Hall, Croxteth Hall.

The successful post holder will be responsible for a frontline role in customer service, security, safety and engagement of the building and its users and in dealing with the public.

You will assist in the set up and management of facilities within the Halls and supporting venue operations & events, ensuring City Halls are fully operational, safe and presentable at all times for service users.

Key Responsibilities

• Work as part of the Venue Operations Team to continually improve event delivery and customer experience
• Be an approachable and attentive people-person with a ‘can do’ attitude, prepared to help our internal / external customers in a willing and positive manner, maintaining a professional demeanour at all time
• Take a sense of pride and ownership, ensuring all public areas, storerooms, basements and their contents are kept clean and tidy, with a management routine in place to ensure their continual upkeep.
• Ensure management & storage of all equipment, kit and furniture after use, reporting any damage or loss to Building Supervisors
• Have a good working knowledge of Health and Safety practices, with particular reference to Method Statements & Risk Assessments for venue operations & event related activity taking place within City Halls.
• Support the Venue Operations Team in ensuring complete compliance with all Health & Safety requirements applicable to the premises, organising, implementing, managing & controlling relevant aspects of HASWA.

As these roles are part time at 21 hours per week, the salary will be reflective of this. Allowances will be paid where applicable.

The post is fixed term for 12 months in order to support work events across the Halls within the next 12 months.

If you would like to discuss the role in more detail please contact Delia Hanlon via email delia.hanlon@liverpool.gov.uk

Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.