We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

We have an exciting opportunity for a Refugee & Migration Business Support Apprentice.

This post will provide support to the Council’s Our Liverpool (refugee & migration) team. The Our Liverpool team exists to make Liverpool a welcoming city and Liverpool City Council a migrant-friendly organisation, where people seeking sanctuary and vulnerable migrants are able to thrive from the day they arrive. You will work to support the team to deliver on the Our Liverpool strategy.

As part of your role you will:

• Provide administrative office support for the Our Liverpool team.
• Deal with scanned mail, take correspondence to mail rooms, collect invoices and monitor payments.
• Coordinate the response to complaints assigned to the Our Liverpool team through the Council’s feedback software i-casework/Have Your Say procedure, chasing up outstanding responses with managers.
• Record/assign all Freedom of Information requests to technical support officers and managers for response, distributing weekly reports on outstanding requests.
• Plan, organise and coordinate meetings (online and face to face); including sending invitations, organising and preparing agenda’s, collating and distributing papers, taking and distributing minutes and ensuring that the whole process runs smoothly.
• Update and maintain information in IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports.

It is a fixed term opportunity for 24 months, you will gain valuable skills and knowledge and complete a Level 3 Business Administrator Apprenticeship.

In return, we offer the successful applicant a generous benefits package which will include:

• 27 days contractual annual leave
• Access to Cycle2Work scheme discount
• Access to Merseytravel Apprentice Travel Card scheme (subject to restrictions)
• Access to local business discounts
• Access to 20% Staff discount on membership to Lifestyles Fitness Centres
• Employee Volunteering Scheme

If you would like to discuss this role in more detail please contact our apprenticeship team by emailing apprentices@liverpool.gov.uk