About the Role

Are you an experienced professional with Business Systems Analyst experience and ambition, having a passion to make a difference? Are you looking for an exciting opportunity to make a positive impact to the 1.6 million residents of the Liverpool City Region?

Join our friendly and forward-thinking team in a new role as a Business Systems Analyst and contribute to our ongoing success in Customer Delivery. At the Liverpool City Region Combined Authority (LCRCA), we prioritise the customer experience and are committed to delivering excellence in all that we do.

The successful candidate will be responsible for developing and support digital transformation, analysing a variety of business systems and business processes for efficiency and automation, making best use of resource and delivering recommendations for continuous improvement including developing a suite if management reporting tools. You will also support in the delivery of ticketing apportionment and concessionary travel reimbursement

About the person

We are seeking someone who enjoys working with data and systems and has strong numerical skills with good attention to detail. Experience in using a range of business systems including ICT (Microsoft Office suite and Microsoft PowerBI preferable), and data processing and analysis systems is required.

An ability to collaborate with other members of the Customer Delivery team as well as internal and external stakeholders is required. We are looking for someone who can manage their own workload with the ability to plan, prioritise, and make dynamic decisions alongside excellent communication and presentation skills.

If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.

About the organisation

Our vision is to create a fairer, stronger and cleaner city region. Somewhere we can all be proud of, where no one is left behind. To make our vision a reality we’re looking for people, from all walks of life, who reflect the diversity of our communities, feel connected to our vision, and who role model our three behaviours. 

We work together to make investments in areas that have a real impact on our communities, such as transport, employment, culture, digital and housing.

Our aim is to ensure that everyone benefits from the decisions we make. We want to create an environment which allows our economy to thrive for the good of everyone who lives and works in Liverpool City Region

Staff benefits

• •Local Government Pension Scheme contributions between 5.5% and 12.5%
• •Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
• •Free travel around Merseyside with an All-Zone Metro card plus All Zones Off Peak Trio ticket for your spouse or partner
• •Flexible and hybrid working
• •24/7 access to Employee Assistance Programme for you and your family and Free counselling service
• •Corporate discounts at council-owned gyms
• •Bike to Work Scheme
• •Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning
  
  

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

Recruitment Stage One

Shortlisted candidates will be asked to complete a remote exercise using Excel via email.

Recruitment Stage Two

Candidates further shortlisted after stage one, will be invited to attend a formal focussed interview with the Customer Delivery Manager and Smart Data Analysis Team Leader respectively. This will take place at our Mann Island Office location.