ICT Technical Officer
An exciting opportunity has arisen for an ICT Technical Officer – Level 1 to join our existing IT team based within the Council Head Office in Widnes, Cheshire.
This role will support the provision of a highly secure government IT platform linked to M365, Azure and on-premises technical platforms while managing hundreds of third-party applications across the Authority, its Schools and Partners.
This is an ideal opportunity for someone looking to work within a busy datacentre environment, wanting to learn and work toward developing the latest skills within the IT Department.
This role will involve working with other ICT Technical Officer(s).
As an ICT Technical Officer, you will be responsible for:
- Writing and updating documentation, procedures and policies for existing IT systems, services or equipment.
- Helping ensure all security, backup and disaster recovery arrangements for hardware and software are in place and operating correctly.
- Checking and maintaining backups.
- Patching and updating of servers and systems.
- General troubleshooting and helpdesk calls.
- Maintaining ICT systems.
- Building new servers, physical or virtual when required.
- Providing support and cover for the operations team.
We are looking for someone who is:
- Experienced in working within a busy IT environment.
- Experience with server OSes and Virtualization, and Microsoft products, including Azure and 365
- Able to demonstrate experience supporting and building servers, both physical and virtual.
- Highly organised and prepared to multitask effectively.
- Able to work as part of a team to deliver an excellent service.
- Willing to accept ownership for given tasks.
- Flexible in your approach to work.
- Committed to equality and diversity.
- Able to take a positive approach to supporting others.
In return for your hard work and commitment, we can offer:
- Generous annual leave allowance of 26 days per year increasing with service, plus bank holidays
- Flexible Working Hours scheme
- Access to Local Government Cheshire Pension Fund scheme
- Ongoing professional development and support to deliver outstanding service
- Regular support from your line manager and colleagues
- Commitment to health and wellbeing
- Friendly and supportive team environment
- Free on-site car parking
How to Apply
To apply for this position please complete an online application form. Please ensure you read the Job Description and Person Specification
Interview date TBC.
We are an Equal Opportunities & Disability Confident Employer
At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – resourcing@halton.gov.uk