An exciting opportunity has arisen to join the financial assessment team in Adult Social Care.

The team carries out financial assessments and income maximization to Adult Social Care service users. The main role of the Clerical Assistant is to:

Provide administrative support to our busy Financial Assessment Team including liaising with clients and their financial representatives.

Processing incoming and outgoing post and emails ensuring data protection is maintained at all times.

Respond to telephone queries from service users on matters relating to individual charges. 

Excellent organisational skills and an ability to plan and prioritise work are an essential requirement of this post.  The successful applicant will have experience of working with Microsoft Office products, and an ability to learn new IT systems.  We are looking for an applicant who has excellent interpersonal skills and a commitment to good customer care as you will be dealing with customers and liaising with partner agencies.   

You must have experience of delivering a customer focused service and be able to communicate with vulnerable adults, as well as building partnerships with internal and external agencies.   

We are looking for candidates who are self-motivated, can demonstrate a flexible and positive attitude and an ability to work from their own initiative.

The post will be office based at Magdalen House.

Provisional interview date: 15/07/2025

Equal Opportunities

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.