About the Role

Step into a pivotal position as our Digital Governance Officer – where your expertise will help shape the future of digital services across the Liverpool City Region. Reporting directly to the Digital Governance and Compliance Manager, you’ll be the part of the driving force behind establishing and embedding robust governance practices throughout our Digital service area.

In this wide-ranging role, you’ll lead and inspire a team of two Digital Governance Assistants, championing best practices and supporting colleagues across Digital Services; deliver insightful management information to the Digital Services leadership team, empowering smarter, data-driven decisions; collaborate closely with the Digital Contracts Manager to ensure our software licenses, contracts, and domain registrations are fully optimised and always compliant; play a key part in risk mitigation – assisting with audits, appraising policies, and ensuring we’re always ahead of the curve on compliance; and review and approve operational service change requests within our IT service management system, making sure every change supports our strategic goals.

This is your opportunity to make a real impact – promoting a culture of excellence, supporting innovation, and helping to deliver digital services that make a difference for our community.

About the person

We’re looking for a Digital Governance Officer who is a proactive team player with a genuine desire to work collaboratively and deliver excellent IT services across the Liverpool City Region Combined Authority.  Organised and detail-oriented, you’re able to manage time effectively, meet deadlines, and keep track of complex digital assets and contracts.  You’ll be a clear communicator - someone who can engage confidently with colleagues, suppliers, and partners at all levels, both verbally and in writing. Analytical and data-driven, you’ll have the skills to interpret service management information and produce insightful reports that support decision-making.  You’ll be flexible and adaptable, ready to work efficiently from home or the office, and willing to adjust to changing priorities as needed.  You’ll also be motivated by continuous improvement, always seeking out best practices in IT governance, risk management, and compliance, and eager to contribute to a culture of good governance. You’ll possess commitment to equality, safety, and corporate values, ensuring that all work upholds statutory requirements and the Combined Authority’s standards.

If you have experience in IT governance, supplier and contract management, and a passion for making digital services work better for everyone, you’ll thrive in this role.

If you think you match the job description, and our values, then click on the link to apply.

Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria.

1. Proven experience in IT governance, risk management or compliance.
2. Demonstrable experience of the control of assets within a large and complex estate.
3. Good organisational skills, effective time management, and the ability to work to deadlines while efficiently organising own workload.

About the organisation

The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.

The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

Staff benefits

• Local Government Pension Scheme contributions between 5.5% and 12.5%
• Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
• Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
• Flexible and hybrid working
• 24/7 access to Employee Assistance Programme for you and your family and Free counselling service
• Automatic enrolment to our Westfield Health Programme
• Corporate discounts at council-owned gyms
• Bike to Work Scheme
• Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your personal statement how you meet all the key essential criteria listed above, and highlight how you meet the remaining essential criteria outlined in the person specification within your CV.

Applications that do not include this evidence will not be considered under the guaranteed interview schemes.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit https://www.gov.uk/skilled-worker-visa