Job introduction

Job Title: Residential Support Worker 

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.   Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. 

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Brushwood House (Speke) and Milvina House (Anfield) are both  vibrant 60 bed Nursing home providing accommodation, care and support for residents with general Nursing and EMI Nursing assessed needs 

We require Support Workers to join our team to deliver quality care to some of the city’s most vulnerable adults. We are seeking a professional and dedicated individual to join an established team at Liverpool City Council. If you are passionate about making a difference and thrive in a fast paced, collaborative environment we want to hear from you.

The Role:

• The Residential Support Worker will meet the physical, social, and emotional need of service users as agreed in the care plan, to promote independence, safety and wellbeing
• The Residential Support Worker will assist service users with tasks as agreed in support plans
• The Residential Support Worker will work with individuals to improve and maintain skills and use equipment to support care needs as required
• The Residential Support Worker will work in partnership or as part of an integrated team of nursing and care staff.
• The Residential Support Worker will provide care in accordance with individual person-centred support plans
• The Residential Support Worker will promote good care practice, including a commitment to the empowerment of the individual, the maintenance of their dignity and independence, and respect for their cultural, spiritual, and religious needs
• The Residential Support Worker will contribute to the maintenance of appropriate records and report to the senior support worker any significant changes in the service user or their care needs.
• The Residential Support Worker will attend supervision sessions with Line Manager
• The Residential Support Worker will be part of a team of staff working, flexibly over 7 days, including bank holidays and night shifts

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes 
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave  
• Discounted Gym Memberships 
• Employee Volunteering Scheme 
• Medicash 

Next steps:
Closing date: Midnight 17th November 2025
Shortlisting date: Ongoing
Interview date: Ongoing
Interview type: Face to face comepetancy based questions

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

If you would like any further information or an informal discussion, please contact Michelle Broley, michelle.broley@liverpool.gov.uk

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. 

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.