Job introduction

Job title: High Needs Support Officer

A bit about us:

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets and we need people who are driven, dynamic and ready to deliver the very best for our communities.  Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. 

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!

Our Practice Model – “Our City, Our Children, Together” – was chosen by colleagues, parents and carers, children, and young people to reflect our collective commitment to working collaboratively, it is more than just a practice model, it is a shared vision. Every part of this model has been co-produced with the people who access and deliver our services. It represents our values, our relationships, and our belief that, by working together, we can create the best outcomes for children, young people, and their networks. This is a model we can be proud of and one that truly belongs to all of us.

We have a fantastic opportunity for you to join the High Needs Team at Liverpool City Council on a permanent contract. We are looking for a High Needs Support Officer who possess knowledge and experience of key legislation, policy and funding requirements in relation to supporting children with Special Educational Needs and Disabilities. They will also have a high level of literacy and numeracy skills and the ability to interpret reports and calculate the cost of provision using high standards of accuracy.

The Role:

• The High Needs Support Officer will be responsible for the monitoring, evaluation, and quality assurance of Top Up funding to ensure the delivery of value for money services for Liverpool residents
• The High Needs Support Officer will contribute to the collection and accurate recording of pupil data and information to support the allocation of High Needs Funding
• The role of the High Needs Support Officer is to ensure that the process for ‘Top-Up’ funding is understood by settings and any other relevant multi-agency professionals
• The High Needs Support Officer will deal with sensitive, contentious, and complex queries, ensuring the highest quality standards whilst maintaining confidentiality
• The High Needs Support Officer will work closely with Education colleagues in responding to requests for additional support from settings including the monitoring and reviewing of funding

Our offer to you:

• At least 27 days holiday rising to 32 after 5 years service.- option to purchase further days
• Agile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.
• Part of the Local Government Pension scheme – option to join the AVC scheme-  
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee assistance programme
• Cycle to Work and Travel Pass Schemes 
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave  
• Discounted Gym Memberships 
• Employee Volunteering Scheme 
• Medicash 

Next steps:
Closing date: midnight Friday 9th January 2026
Shortlisting date: Tuesday 13th Janaury 2026
Interview date: Wednesday 21st January 2026
Interview format:

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

If you would like any further information or an informal discussion, please contact Rachel Caswell via email rachel.caswell@liverpool.gov.uk.

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. 

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes . For details regarding the salary of a skilled worker visa please visit Home Office: https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.