Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

Our current vacancies involve you providing reception support for a range of services across the council.

Post 1:

Location - Nutgrove Villa, Huyton

Hours - 20 hours per week Monday – Friday (1:00pm – 5:00pm) 

Post 2: 

Location - Within Children Centres across Knowsley

Hours - 16.2 hours per week Monday (9:00am -5:00pm) & (Thursday- Friday (12:30 pm – 5:00pm) 

You would be responsible for:

• Welcoming and assisting visitors, service users, and partner agencies.
• Preparing and booking meeting rooms.
• Updating and distributing service rotas on a weekly basis.
• Updating and maintaining service user information.
• Undertake financial duties as required e.g. raising orders, receiving goods and checking accuracy of invoices.
• Managing incoming calls, taking messages, and signposting.
• Undertaking various general reception duties.

Business Support Assistants would be expected to handle and share confidential and sensitive information in compliance with General Data Protection Regulation (GDPR).

Candidates should demonstrate the ability to effectively prioritise competing demands, work accurately and efficiently under pressure, and possess strong IT and customer service skills and enjoy working as part of a team.

You may be the perfect candidate for this role. 

Closing Date: Sunday, 22nd February 2026 at 23:59pm 

Interview Date: W/C 2nd March 2026

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: 

Denise Norfolk
Denise.Norfolk@knowsley.gov.uk 
07554 438784

Elizabeth Jenkinson
Elizabeth.Jenkinson@knowsley.gov.uk 
07345 482968

At Knowsley Council we will consider requests for flexible working.  For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce. 

See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

Your Application Form should be tailored to reflect the competencies within the person specification. Please note if an Application Form does not reflect the person specification it is unlikely to be shortlisted. To upload your Application Form you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.