Sefton Council is seeking to appoint a permanent, full-time Assistant Access to Files Officer to enable service users and former service users to access their personal social care records, as well as responding to disclosure requests from other partners such as the Police, the NHS and other Local Authorities.

The post-holder will be responsible for locating, copying and redacting files, and liaising with service users to provide information in a supportive and sensitive manner.

The post-holder will have excellent interpersonal skills and experience of supporting individuals to deal with sensitive personal information.

A good working knowledge of the UK GDPR and Data Protection Act 2018 is essential but specific training will be offered.

Closing Date - 22/03/2026

Provisional Interview Date - 09/04/2026

We reserve the right to close this vacancy early if we recieve a high volume of applications. 

Equal Opportunities

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

If you’re an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment.  You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier.  Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!