We are St Helens Borough Council

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.

This is an exciting opportunity to join the team and we are seeking to employ an enthusiastic individual to the role of Revenues and Benefits Assistant / Officer.

All though not essential, you will ideally have experience of working in Local Government and have knowledge of the Capita One Revenues & Benefits System and the Information@Work Enterprise document imaging system.

The successful candidate will have a clerical background with knowledge and expertise of data input to computerised systems, scanning and indexing and the ability to update and maintain accurate records. We would particularly welcome applications from those who have knowledge and experience of administering Council Tax discounts, exemptions and reliefs.

You must have good communication skills both written and verbal, be customer focused and have experience of using Microsoft products, web based services and email.

This is a permanent position working 37 hours per week on an agile basis and is a career graded position. Remuneration will depend on knowledge and experience of the position.

If you think you have the necessary skills and enthusiasm to meet this demanding role, then we would very much like to hear from you.

You can review full Job Description and Person Specifications as attachments with this advert.

Thank you for your interest in working for us.

Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment. Application support is available on this careers site.

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

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Be scam aware: St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies. If in doubt, contact recruitment@sthelens.gov.uk

St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.

Equality & Diversity
St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality

St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.