About the Service

Housing Standards is St Helens Borough Council’s private sector housing enforcement service, committed to ensuring that rented homes are safe, healthy and well managed. We work closely with landlords, tenants and managing agents to improve housing conditions, tackle poor standards and enforce housing legislation where necessary. A key priority for the service is delivering the Council’s responsibilities under the Renters’ Rights Act 2026, helping to protect tenants, support responsible landlords and raise standards across the private rented sector.

About the Role

This is an exciting opportunity to join a forward-thinking Housing Standards Team at a time of significant change within the private rented sector. As aSenior Housing Investigatory Officer,you will play a leading role in delivering and enforcing the Council’s responsibilities under the Renters’ Rights Act 2026, undertaking complex investigations, tackling unlawful practices, and ensuring landlords and agents comply with their legal obligations.

You will lead on high-profile enforcement cases, including illegal eviction, tenant harassment and breaches of housing-related consumer protection legislation, using a range of formal enforcement powers where necessary. Working closely with colleagues, legal services and partner agencies, you will help protect vulnerable residents, improve standards across the private rented sector and support the development of a fair, safe and compliant housing market in St Helens.

This role offers the opportunity to make a real impact on local communities while developing your expertise within a supportive and ambitious service at the forefront of housing regulation and enforcement.

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page

As a St Helens Council employee, you'll be enrolled in the Merseyside Pension Fund Pension Scheme. Use the calculator to see what your annual pension could be worth based on your salary and length of service. [Try the calculator]

Roles That Matter

Full Job Description & Person Specification Documents are included with this advert.

This post is subject to Basic Disclosure

Employees can regularly work away from Council workspaces (including home or other locations), alongside required office-based working. The balance between remote and office-based working is determined at service level based on operational need, however, there has been a minimum specification that staff will work at least 2 days from an office-based location.

We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.

Be scam aware: St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies. If in doubt, contact recruitment@sthelens.gov.uk

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