Role overview:

We are currently looking to recruit a Solutions Officer to join our IT team. We are on a digital transformation journey, migrating systems from our on-prem Data Centres to the cloud, assisting the business by automating processes and increasing integration between systems, and sourcing new IT solutions to meet the needs of our 1100 employees and the people in the City Region.

If you have experience in a wide range of technologies and like to roll your sleeves up and learn new things, this could be the role for you.

Key role and responsibilities: 

• •Focus on the transition of IT solutions from design and build phases into an operational environment.
• •Provide expertise to the procurement and selection of IT solutions
• •Be a contributing member of the wider IT Team, transitioning technical aspects of our services.
• •Act as a point of technical excellence within the wider IT team, to lead by example; share knowledge and best practice guidance and help to develop staff and promote succession planning.
• •Provide 3rd line support.
• •Lead UAT for new project implementations.
• •Be a key point of contact between customer departments and third party suppliers.
• •Assist the team in maintaining Cyber Essentials Plus and PCI-DSS Compliance

Required skills and knowledge:

• •Significant experience in an IT technical role.
• •Substantial experience of working in a number of technical areas such as:
• •Proven hands-on technical experience of applications and systems in a Cloud, Server or Desktop environment.
• •Proven experience of delivering 3rd Line IT Support.
• •Knowledge of IT security standards and best practice.
• •Experience of IT Service Management processes.
• •Excellent problem solving, analytical and negotiation skills.
• •Ability to communicate effectively at all levels with demonstratable leadership skills.
• •Determination to deliver and commitment to helping the LCRCA deliver priority projects that enhance the lives of our residents.
• •A commitment to the LCR and an understanding of its stakeholders.
• •An ability to demonstrate our core values, including a commitment to Equality, Diversity, and Inclusion.
• •Experience of contributing to a high-performance culture.

What we can offer you:  

• •Local Government Pension Scheme contributions between 5.5% and 12.5%
• •Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
• •Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
• •Flexible and hybrid working with role dependent overtime and enhanced pay
• •24/7 access to Employee Assistance Programme for you and your family and Free counselling services
• •Corporate discounts at council-owned gyms
• •Bike to Work Scheme
• •Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning

If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification. 

We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

Our vision is to create a fairer, stronger and cleaner city region. Somewhere we can all be proud of, where no one is left behind. To make our vision a reality we’re looking for people, from all walks of life, who reflect the diversity of our communities, feel connected to our vision, and who role model our three behaviours. 

We work together to make investments in areas that have a real impact on our communities, such as transport, employment, culture, digital and housing.

Our aim is to ensure that everyone benefits from the decisions we make. We want to create an environment which allows our economy to thrive for the good of everyone who lives and works in Liverpool City Region

We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.