Regulatory Support Officer

We Are St Helens Borough Council.

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support.

We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.

Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey.

Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.

Making A Difference as A Regulation Support Officer in the Place Services Directorate.

We are looking to recruit a proactive and experienced Officer with excellent attention to detail to join our dedicated Regulatory Services Team. The postholder will have a key role in providing support to enable the delivery our services to the residents and businesses of St Helens.

This role will involve the co-ordination of the administration to a wide range of functions across Regulatory services including Environmental Health, Trading Standards and the Licensing and Land Charges teams and on occasion Bereavement Services.

The successful candidate will take the lead on providing a dedicated customer focus, with responsibility for the day-to-day management of all administrative staff and Apprentices. The post holder will provide operational support, including data and systems management information to the Head of Regulatory Services
Whether you are seeking to embark on a new career path within Regulatory Services or within a local authority or if you are an experienced individual who is looking for a challenge then we would love to hear from you.

Interested to Find Out More?

You can review our full job description details, and person specification information here.

For an informal discussion about the role please contact Becky Pomeroy – Head of Regulation beckypomeroy@sthelens.gov.uk Mobile 07543 800552

Thank you for your interest in working for us. If you are experiencing issues with applying online, you can contact a member of the team at Recruitment@sthelens.gov.uk and a form will be sent to you to complete.

Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.

Equality & Diversity

St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality

St Helens Council is a Disability Confident Employer. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.
NOLAN Principles of Conduct in Public Life.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.