Supported Accommodation Gateway Officer - 1 x permanent post & 1 x fixed term 2
- Employer: St Helens Borough Council
- Reference: 000927
- Published: Mon 10/11/2025, 16:01 PM
- Closing on: Mon 24/11/2025, 0:00 AM
- Working Pattern: To be confirmed
- Hours: To be confirmed
- Salary: £32,061.00- £33,699.00 ( 1 x perm post & 1 x fixed term 2 years
- DBS Check: No
- Workplace: On-Site
- Location: To be confirmed
More Information
Supported Accommodation Gateway Officer - 1 x permanent post & 1 x fixed term 2
St Helens Borough Council are looking to appoint two Gateway Officers (one permanent position and one 2-year fixed-term contract) to ensure that their supported accommodation is used by the people who need it most. The function of the role will be to assess individuals, to match them to the most suitable provision, using the Mainstay system and to liaise with the provider to ensure a smooth referral process.
As a Gateway Officer you will communicate with various stakeholders including health, Probation and social care, to complete a robust assessment and to match people to the best accommodation for them. Full training and support will be provided.
We would love to hear from candidates that have:
- Excellent communication skills
- The ability to see and understand ‘two sides of the story’
- A professional, welcoming and positive attitude
- The ability to positively engage with a range of organisations and individuals
- Strong organisation and attention to detail skills
- Good IT skills and experience of using Office application including Word, Excel and Outlook
This is a hybrid role which will require face-to-face interactions with service users and colleagues.
For an informal discussion please contact Jo-Anne Wells on 01744-676152
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We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.
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