We Are St Helens Borough Council

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.

Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.

Make a Real Difference as an Early Help Worker in St Helens Early Help Service

1 Fixed-Term Post (until September 2029 or sooner should the post holder return)

Working within Children’s Services at St Helens Council means joining a supportive, committed, and ambitious team focused on improving the lives of children and families. You’ll benefit from a competitive salary, flexible working arrangements, and ongoing opportunities for professional development.

We are proud of our diverse workforce and welcome applications from all sections of the community so that we can best represent and support the neighbourhoods we serve.

Be the Difference: What Early Help Workers Do

As an Early Help Worker, you will play a crucial frontline role in helping children, young people, and families at the earliest opportunity. You will act as the Lead Professional, supporting families who need help at Level 2 on the St Helens Descriptors of Need.

You will work with children from pre‑birth to 18 years, delivering support both in their homes and in the community. You will help families who may be facing challenges such as:

• Domestic abuse
• Mental health difficulties
• Substance misuse
• Behaviour and parenting challenges
• Neglect
• Relationship or family breakdown
• Poverty or stress-related difficulties

Your focus will be on empowering families—helping them understand what’s going well, what needs to change, and how to build on their strengths to achieve positive, lasting outcomes.

Why This Role Matters

You help families early

Early intervention prevents problems from growing. You will be there at the right time to offer support before difficulties become more serious.

You empower, rather than rescue

Your work is rooted in partnership—helping families develop confidence, resilience, and strategies that promote long-term growth and stability.

You work collaboratively

You will build strong relationships with schools, health services, community organisations, and other professionals to deliver coordinated support.

You directly influence brighter futures

Your support helps children stay safe, healthy, and able to achieve their full potential.

️ What You’ll Be Doing

• Carrying out holistic, family-centred assessments
• Developing and reviewing support plans tailored to each family
• Acting as Lead Professional, coordinating multi-agency support
• Delivering evidence-based interventions with families
• Building meaningful relationships through regular home and community visits
• Maintaining high-quality case recordings and documentation
• Keeping the Voice of the Child central to all decisions
• Managing risk and responding appropriately to safeguarding concerns
• Participating in reflective supervision and ongoing training
• Being a positive role model for families and partners

Who Should Apply?

We are looking for people who are passionate about making a difference and have:

• A professional qualification in statutory or community services
• Experience working directly with children, young people, and families
• Strong understanding of safeguarding and child development
• Experience completing assessments and creating support plans
• Excellent communication and relationship‑building skills
• Confidence working independently and as part of a team
• A commitment to inclusive and anti‑discriminatory practice
• A full driving licence and access to a vehicle (or an alternative plan if unable to drive due to disability)

Join Us—Shape Brighter Futures in St Helens

If you are passionate about early intervention, enjoy working with families, and want a role where you can truly make a difference, we would love to hear from you.

️ Apply today and become a key part of our Early Help Service.
Together, we can help families thrive and build stronger, brighter futures for children across St Helens.

Should you require any further information please get in contact with Billy Ireland billyireland@sthelens.gov.uk

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..St Helens Borough Council | Jobs | Search here for your perfect career - Home Page

This is an Enhanced Disclosure post

We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.

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St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles

Be scam aware: St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies. If in doubt, contact recruitment@sthelens.gov.uk